1. Overview

A Sound Life ABN: 18601398127 is committed to protecting the privacy of personal
information we collect and handle. This policy outlines how we collect, use, store,
and disclose your personal information in accordance with the Australian Privacy
Principles (APPs) under the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect personal information such as:

• Your name, email address, phone number
• Postal address
• DOB, qualifications and emergency contact details (for volunteers)
• Health or accessibility information (where necessary for program delivery)
• Feedback or survey responses
• Photos or videos (with consent)

3. How We Collect Information

We collect information directly from you when you:

• Register as a volunteer, program participant
• Sign up for events, programs, or newsletters
• Communicate with us by phone, email, or through our website

Make a donation

4. Why We Collect Your Information

We collect and use your information to:

• Deliver our programs and services
• Manage volunteers and participants safely
• Process donations and provide receipts
• Send updates, newsletters, and event information
• Meet legal and regulatory obligations

5. How We Store and Protect Your Information

We store personal information securely using physical, electronic, and procedural
safeguards. Only authorised personnel have access to this information. We take
reasonable steps to prevent unauthorised access, misuse, loss, or disclosure.

6. Disclosure to Third Parties

We do not sell or rent your personal information. We may share it with:

• Service providers who support our operations (e.g., IT, website hosting)
• Legal or regulatory authorities when required by law

7. Access and Correction

You may request access to or correction of your personal information by contacting
us. We will respond within a reasonable timeframe.

8. Website and Cookies

We may use cookies to improve your experience on our website. These do not
collect personal information unless you choose to provide it.

9. Contact Us

If you have questions or concerns about this policy, please contact us at
Email: info@asoundlife.org